Privacy policy

Lubabuild runs a construction and property marketplace and a project workspace. Questions about your data: privacy@lubabuild.com.

Account details (name, email, phone, country), what you list, buy, book or rent, project files and site reports you upload, messages, reviews, and payment references from Stripe or Paystack. We never see or store full card numbers.

Sellers and transport providers also give business and identity documents for verification. These are kept in private storage that only you and our verification team can open, through links that expire within minutes.

To run your account, process orders and payouts, verify sellers, prevent fraud and abuse, send the notifications you choose, and meet tax and accounting law. AI tools only process the project data you send them.

Payment providers (Stripe, Paystack), our hosting and database providers, the computation workers that run design and analysis jobs, and the other party to a transaction (for example, a seller sees the delivery address for your order). We do not sell personal data.

While your account is open. When you delete your account we remove your name, contact details, messages and saved items straight away. Orders, invoices, payments and payouts are kept for the period accounting law requires, but no longer show who you are.

From Account → Security & privacy you can download a copy of your data or delete your account at any time. You can also ask us to correct your details, or object to how we use them, by emailing privacy@lubabuild.com.

Every record is protected by access rules in the database, payments are verified with the provider before anything is marked paid, uploads are checked for their real file type, and admin tools and seller payouts require two-step sign-in.

See our cookie policy for what is stored in your browser and how to change your choice.